Why Certification Matters | People’s Gas Protocol | How We Handle the Process | Restore Your Gas

Gas Shut Off by People’s Gas? Here’s What You Need to Know

If People’s Gas shut off your service due to a leak or unsafe condition, they won’t just flip it back on once repairs are made. Their policy requires a properly certified contractor to complete the work and call it back in.

At Steel City Natural Gas, our technicians are fully DOT Operator Qualified and approved to work with People’s Gas to repair your line, test the system, and restore your service safely.

People’s Gas Rules for Reactivation

To protect public safety, People’s Gas requires:

  • The repair must be completed by a qualified, certified technician
  • All work must meet DOT standards and pass pressure/leak tests
  • Only certified contractors can notify People’s Gas to restore service

If the technician isn’t certified or didn’t perform the required tests, People’s Gas will not turn your service back on.

This applies whether the shutoff was at the curb, the meter, or due to an interior leak — and it’s especially common after home inspections, leak calls, or line replacements.

How Steel City Natural Gas Makes It Easy

We’re not just licensed — we’re DOT Operator Qualified and experienced in working directly with People’s Gas procedures.

Our team will:

  • Diagnose the leak or issue
  • Repair or replace gas lines using code-compliant materials
  • Pressure test and document the system per utility standards
  • Contact People’s Gas directly to restore service

Whether you’re a homeowner, property manager, or realtor, we take the stress out of gas shutoffs by handling every step — quickly and correctly.

Need Your Gas Restored by People’s Gas?

If you’ve been shut off and need repairs or reconnection, don’t call just anyone — call the team that’s certified to fix it and get it turned back on.

Steel City Natural Gas serves all of Allegheny and Washington Counties with qualified gas repair and restoration services.

Contact us today to schedule service and get your home back up and running safely.

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The Hidden Risk: Corroded Underground Steel Gas Lines