How to Use Your Gas Line Insurance and Choose Your Own Contractor in Pittsburgh
If you have gas line insurance coverage through Peoples Gas, Columbia Gas, or a third-party provider, you’re already taking an important step to protect your home.
But many Pittsburgh homeowners don’t realize:
You have the right to choose your own licensed contractor for repairs — not just the company your insurer suggests.
At Steel City Natural Gas, we believe you deserve the best service and the freedom to pick the team you trust.
Here’s how it works:
How Gas Line Insurance Works in Pittsburgh
Several gas companies and insurance providers in Pittsburgh offer optional gas line protection plans.
These typically cover repairs to:
- Your exterior underground gas service line
- Sometimes interior lines inside the home (depending on your plan)
If you experience a leak or gas line failure, your insurance company may quickly provide a list of "preferred contractors."
However — this list is only a recommendation. You are not obligated to use their partners.
As long as you hire a qualified, licensed professional, your repair costs are eligible for reimbursement under your policy.
Why You’re Not Required to Use Their Recommended Contractor
While it may seem easier to go with whoever the insurance company recommends, there are important reasons to choose your own trusted contractor:
- Better service and communication: Work directly with your contractor, not a call center.
- Higher quality repairs: Select companies that meet your expectations, not just the insurance company's.
- Faster scheduling: Sometimes preferred vendors are booked out or unavailable quickly.
Steel City Natural Gas is fully licensed, insured, and DOT (Department of Transportation) qualified to perform gas line repairs for customers insured through Peoples Gas and Columbia Gas programs.
How to Get Reimbursed for Gas Line Repairs
The reimbursement process is easier than you might think:
- Contact your gas line insurance provider before work begins to confirm your coverage applies.
- Let them know you are hiring your own licensed contractor.
- Hire Steel City Natural Gas.
We’ll provide you with:- A detailed written estimate
- Any supporting documents they need
- After the repair is complete, submit your paid invoice and documentation for reimbursement. We may be able to provide a grace period for payment until you receive your insurance check!
Many customers are surprised at how simple and stress-free it is — and you get the quality and attention you deserve.
Why Choose Steel City Natural Gas
When you choose Steel City Natural Gas, you’re working with a local Pittsburgh team that:
- Is DOT qualified for Peoples and Columbia Gas systems
- Understands local permitting and inspection requirements
- Provides fast, courteous service customized for your home's needs
- Works directly with you — no unnecessary middlemen
You have a choice. Choose a contractor who puts your safety, home, and peace of mind first.
Take Control of Your Gas Line Repair Experience
If you're facing a gas line issue and have insurance coverage, remember:
You can choose Steel City Natural Gas — and still enjoy your insurance benefits.
Reach out to our team today for an estimate, expert advice, and customer-first service you can trust.