What to Do If You Suspect a Gas Leak or Gas Line Issue in Your Pittsburgh Home

Signs of a Gas Leak | What To Do | Who Handles Repairs | Save Our Info

A suspected gas leak is no small matter — it’s an emergency that demands quick, calm, and correct action.
If you're a homeowner, property manager, or realtor in Pittsburgh, knowing the right steps can protect lives, property, and peace of mind.

At Steel City Natural Gas, we want you to be prepared and informed if you ever face a gas line concern.

Signs You Might Have a Gas Leak

Recognizing the early warning signs is key:

  • Rotten egg, fishy, or sulfur smell — A strong, unpleasant odor often signals leaking gas.
  • Hissing sounds — If you hear a hissing or whistling sound near appliances, pipes, or walls, it could mean gas is escaping.
  • Dead vegetation — Unexplained patches of dying grass or plants near buried gas lines can indicate a leak.
  • Bubbling water or soil — Bubbles in puddles or moist ground could suggest a hidden gas leak.
  • Physical symptoms — Dizziness, nausea, headaches, or fatigue indoors can sometimes be linked to gas exposure.

Immediate Steps to Take

If you suspect a gas leak:

  1. Evacuate immediately. Get everyone — including pets — out of the building.
  2. Do not use electronics or lights. Avoid anything that could create a spark. (Even flipping a light switch could ignite gas fumes.)
  3. Leave doors open if you can. This helps ventilate the building.
  4. Once safely away, call 911. Emergency responders will secure the scene.
  5. Call your gas utility company’s emergency line:
    - Peoples Gas: 1-800-400-4271
    - Columbia Gas: 1-888-460-4332

Important:
Utility companies like Peoples Gas and Columbia Gas are responsible for identifying leaks — not repairing them.

Why You Should Contact a Licensed Gas Line Professional After the Emergency

Once 911 and the gas company have addressed the immediate hazard, repairs are your responsibility.
This is where choosing the right professional matters.

Steel City Natural Gas is DOT (Department of Transportation) qualified to perform gas line repairs for customers of both Peoples Gas and Columbia Gas.
We meet all safety, certification, and compliance standards to legally and safely restore your gas service.

Hiring a DOT-qualified contractor ensures:

  • Proper repair of leaks to meet federal and state safety codes
  • Complete documentation for inspections or future real estate needs
  • Long-term peace of mind that the work was done right

Save Our Info — Before You Need It

In an emergency, every second counts.
Save Steel City Natural Gas to your contacts today so you know who to call after 911 and your gas utility.

We're Pittsburgh’s trusted, local experts for gas leak repairs, gas line installations, and full system inspections.

Stay safe, stay prepared — and know we’re here to help whenever you need us.

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How to Use Your Gas Line Insurance and Choose Your Own Contractor in Pittsburgh

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Emergency Gas Line Repair Services in Pittsburgh: What Homeowners Need to Know